Hi,

Thanks so much for such a great application, I really hope it can help me with a new project i am starting.

I have installed this correctly, I can connect to the database from admin no problem, but I am not connecting from the front end, you can look at the site here www. vibrationservers. co. uk

Its showing the stats for browsers on my site, so it does seem to be working fine from the back end, I get an error when I try to initiate a chat from the back end, and just get told theres no one online from the front end.

Would really appreciate your help.

Many thanks

Tobes

brilliant, ive fixed it, it was the demomode I removed the // and added false and its working fine.

cheers brilliant app.

Tobes

I'm still trying to show my status "online" on my website, I copied the image code to the right place, but even when I go online at the Live Help I still get offline image. 
I didn't found this configuration you said.   I hope the moderator can help me. 

I used HCL before, and I thing (my honest opinion) is the easiest and best Online Support software I used. 
Always worked fine, now is just this little problem, and I thing is some misconfiguration or something. 

My conf:

Directory WWW /home/redcarve/public_html
Root /home/redcarve
Perl path /usr/bin/perl
Sendmail /usr/sbin/sendmail
Apache 2. 2. 8 (Unix)
MySQL 5. 0. 45-community
PHP 5. 2. 6
Perl 5. 8. 8
Kernel 2. 6. 18-53. 1. 21. el5
cPanel 11. 23. 1-RELEASE_24909