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Can't send department canned message, pls help
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Topic: Can't send department canned message, pls help (Read 3139 times)
jasonyan
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Posts: 1
Can't send department canned message, pls help
«
on:
November 07, 2007, 05:55:39 PM »
After setup department canned message, I can't send the canned when live chat, pls help
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HCL Admin
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Re: Can't send department canned message, pls help
«
Reply #1 on:
November 08, 2007, 07:33:05 PM »
Can you give a few more details? Is the message public or private, does it do anything or just act like you didn't send a canned message...
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pelsner
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Posts: 9
Re: Can't send department canned message, pls help
«
Reply #2 on:
December 20, 2007, 04:34:15 AM »
Here's a fix to the canned messages problem...
In the compile/ directory, edit the following file:
%%115^%%1156303852^chat_admin.tpl.php
Change the 3 "message_js" to "message" (removing the _js).
That's it. I believe it's a simple typo.
Peter Elsner
GKG.NET, INC.
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