Help Center Live Community
April 23, 2014, 01:02:04 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News:
 
   Home   Help Search Login Register  
Pages: [1]   Go Down
  Print  
Author Topic: Can't send department canned message, pls help  (Read 3735 times)
jasonyan
Not too much to say...
*
Offline Offline

Posts: 1


« on: November 07, 2007, 05:55:39 PM »

After setup department canned message, I can't send the canned when live chat, pls help
Logged
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #1 on: November 08, 2007, 07:33:05 PM »

Can you give a few more details?  Is the message public or private, does it do anything or just act like you didn't send a canned message...
Logged

how may I help you today?
pelsner
Not too much to say...
*
Offline Offline

Posts: 9


« Reply #2 on: December 20, 2007, 04:34:15 AM »

Here's a fix to the canned messages problem... 
In the compile/ directory, edit the following file:

%%115^%%1156303852^chat_admin.tpl.php

Change the 3 "message_js" to "message" (removing the _js).

That's it.  I believe it's a simple typo.

Peter Elsner
GKG.NET, INC.
Logged
Pages: [1]   Go Up
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.8 | SMF © 2006-2008, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
Page created in 0.148 seconds with 18 queries.

Google visited last this page April 16, 2014, 06:24:26 PM