i installed HCL. but initiate function (chat admin to site visitor) is not working well..
included below code in left_link.php. of main page
<div align="center">
<!-- BEGIN Help Center Live Code, Copyright ? 2005 UberTec Ltd. All Rights Reserved -->
<div id="div_initiate" style="position:absolute; z-index:1; top: 40%; left:40%; visibility: hidden;">
<a href="javascript:Live.initiate_accept();"><img src="
http://mysitename.com/templates/Bliss/images/initiate.gif" border="0"></a>
<br>
<a href="javascript:Live.initiate_decline();"><img src="
http://mysitename.com/templates/Bliss/images/initiate_close.gif" border="0"></a>
</div>
<script type="text/javascript" language="javascript" src="
http://mysitename.com/class/js/include.php?live&cobrowse"></script>
</div>
why it is not working..?
but when i browse page (
http://mysitename.com/module.php?module=HelpCenter) directly, chat initiation is working well..!
why it is not working while include..?
please help me..
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