Help Center Live Community
April 17, 2014, 08:04:07 AM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News:
 
   Home   Help Search Login Register  
Pages: [1]   Go Down
  Print  
Author Topic: Chat window is not responding after accepting a request  (Read 2642 times)
tuncay
Not too much to say...
*
Offline Offline

Posts: 1


« on: August 17, 2009, 09:58:19 PM »

Hi guys,

I reaserched much but didnt find any solution, i had to ask you.

Dear HCL team or experienced HCL users,

When I receive a chat request as an operator, I accept it and chat window opens, there is no problem so far.  But after window opens, i cant see anything but a blank window.  it is being loaded by minutes, I get no answer and than later my complete server is locked.  I have to restart my web server due to get response again.

I tried on IE6, IE7, FF.  I reinstalled HCL many times.  I configured every kind of permission settings on web server and OS.  But no success.

My server configuration;
* Windows 2003 SP2
* IIS6 (Using PHP Isapi Extensions)
* PHP 5. 2. 6
* Mysql 5

It would be very appreciated, if someone can help me at this point.
Logged
Pages: [1]   Go Up
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.8 | SMF © 2006-2008, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
Page created in 0.164 seconds with 18 queries.

Google visited last this page March 30, 2014, 07:46:19 PM