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Author Topic: CoForm & Browse + Joomla  (Read 4025 times)


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CoForm & Browse + Joomla
« on: October 28, 2008, 04:48:16 PM »

Hello all,

We're have great difficulty getting the CoBrowse and CoForm working - I've checked over the config. php and the "monitor site traffic" variable is true.  I've generated the code and placed it into a site 'module' within the website; I've tried all the code options available. 

The general features, chat/e-mail submission etc are fantastic and work without a problem.  I just can't see when a visitor is on the website, and therefore not able to initiate a chat with them.

Using Joomla v1. 5. 7 - could someone shed some light on the best setup possible to get HCL working as it should?

Also, great software - loving the interface and simplicity of installation; just a few niggling issues which good documentation would solve :)



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Re: CoForm & Browse + Joomla
« Reply #1 on: June 11, 2009, 08:41:44 AM »

And I have used joomla for clients and I have had no problems with that. It all comes down to preference ;) As for the cobrowse and such, I am fairly sure it is mostly broken right now and only works in a few setups. If you can, hold out for v3, it should have something that works

Ninjazz: Please leave the dead topics (anything that hasn't been posted on for over a month) alone. There will be no zombie threads while I am watching!

I am NOT a developer for HelpCenterLive. I am just trying to help out anyone that has issues. If you have a problem, check the list of fixes and then create a new topic
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