I would expect it to move to the next operator, but because of how the current release is coded, it just cancels the chat right away.
So, I am not sure what happened, but it is now moving to the next operator when I hit decline. Perhaps the changes I made to http://www.helpcenterlive.com/smf/multiple_operators_starting_same_chat-t984.0.html
fixed this? Or I just screwed up my testing. Either way, it does move to the next operator like I expected.