So nothing I can do about it.
I ask because it can be a little confusing for the user requesting the chat. If operator A accepts the chat after operator B has already accepted, the messages all show as coming from operator B. This gets wierd when "operator B" (who is really operator A) says "Hello, can I help you" in the middle of the chat.
I'm also wondering if this may have anything to do with operator A having not activated the activex control before the chat is bounced to and accepted by operator B.
I have limited, if no, server access, so I can't change the server to a trusted source. Our network services team will likely not be willing to do that.