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Documentation somewhere?
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Topic: Documentation somewhere? (Read 2605 times)
BrianP
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Posts: 30
Documentation somewhere?
«
on:
January 15, 2009, 09:04:32 PM »
Is there documentation for HCL? I installed it and have it all running. And I think it looks pretty good. But I have questions. The forum search doesn't seem to be working and I can't change from page to page in the forums.
1) What is CoBrowse and CoForms?
2) What happens to the data from the post-chat survey?
3) What exactly does the priority do?
4) If HCL picks an operator for a chat and that operator refuses (or times out) does it go to another operator?
5) Modules?
6) Postgres?
So many questions. . . . .
- Brian
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