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News: Development continues on v3.0.0.
Help Center Live has been bought out. Jason Alexander will be the project lead. We look forward to working with all of you!
Development has begun on 3.0.0.  See the the announcement in the Core Development Forum for details!
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May 30, 2008, 05:31:14 PM
jwalpolejr
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Hello,

I have been using the HCL 2. 1. 5 for quite some time now.  I have enjoyed many of it's features.  I develope sites in LAMP environments for over 7 yrs now and I've been looking for a project to assist with.  I have not done any work for any other projects.  I've been a bit of a loner, and looking to get a team and really put my craft to the test. 

thank you.
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June 08, 2008, 06:11:23 AM
ChrisR
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With the main page it shows the cool looking new site but it says try it free or some thing so dose this mean we will have to pay Huh
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June 08, 2008, 09:33:41 AM
Monty
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back up.. Back Up.. BACK UP!
Quote from: ChrisR on June 08, 2008, 06:11:23 AM
With the main page it shows the cool looking new site but it says try it free or some thing so dose this mean we will have to pay Huh

After reading the main page again, I could not see the reference.  I believe you must have read wrong.  This is an open source project and by its very definition is free.

I hope this clears up your query.
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June 08, 2008, 09:57:48 AM
ChrisR
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Quote from: Monty on June 08, 2008, 09:33:41 AM
Quote from: ChrisR on June 08, 2008, 06:11:23 AM
With the main page it shows the cool looking new site but it says try it free or some thing so dose this mean we will have to pay Huh

After reading the main page again, I could not see the reference.  I believe you must have read wrong.  This is an open source project and by its very definition is free.

I hope this clears up your query.

see http://www.helpcenterlive.com/dru/system/files/homepage.jpg
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June 08, 2008, 10:09:36 AM
Monty
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back up.. Back Up.. BACK UP!
Ah yes.  I see it on the screenshot.

Still, by definition, open source is free and the other chappie need not concern himself.

Scott, you should change that button to 'Use It Free Now'.  Saves any misunderstandings.
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June 08, 2008, 08:49:29 PM
jwalpolejr
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Monty,

by other chappie are you refering to me?
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June 08, 2008, 08:59:14 PM
Monty
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back up.. Back Up.. BACK UP!
I meant ChrisR.  Didn't realise he left the initial post I answered.

Sometimes this girly has blonde moments.  lol
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June 08, 2008, 10:16:58 PM
jwalpolejr
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Oh ok.  I was thinking you meant him, but wasn't too sure.  So have you had any issues with Sphider-plus?
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June 09, 2008, 02:01:45 AM
HCL Admin
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It's a mockup, I don't think at this stage any thing should be read into layouts.
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how may I help you today?
 
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June 09, 2008, 02:03:24 AM
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I've been using or internal SVN for dev, since this next update will be so significant... we'll feed SF svn as we test and confirm the code.
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June 09, 2008, 06:47:30 AM
ChrisR
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Quote from: HCL Admin on June 09, 2008, 02:03:24 AM
I've been using or internal SVN for dev, since this next update will be so significant... we'll feed SF svn as we test and confirm the code.

Sounds good i so can not wait to see how the code looks and start testing
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June 27, 2008, 07:12:30 PM
Adamski
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Ability to use one account across multiple sites with client windows customised to the site? So that would probably mean being able to assign a template to a department or customise departments?
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DomainDonkey - coming soon!
 
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June 27, 2008, 09:37:16 PM
Adamski
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Screen sharing / co browsing.

This might work as a module?
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DomainDonkey - coming soon!
 
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August 27, 2008, 03:34:20 AM
jescandell
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I think for version 3 we should take a look at what some organizations are already doing such as ChatStat. com:

Remote Access
Translations
VoIP Call Back

Plus other features which can be found on their website, but the biggest difference would have to be the GUI.
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September 15, 2008, 06:56:25 AM
ChrisR
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Hows the status on this as its starting to look like the project died.
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