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Author Topic: HCL Javavscript Error  (Read 3161 times)
Depeche
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« on: February 01, 2008, 11:46:06 PM »

Hi,
  I have have a host account and in the fantastico they have Help Center Live. Thats how I found out how cool HCL is. Tongue I created departments & operators. I assigned operators etc. Than I clicked generate code. So I generate the code and put it on another website. Example HCL is under http://mydomain.com/support. I took the generate code and put it on http://mydomain.com without the /support. When I click it nothing happens. Offline or online. How do I fix this. Or what code do I put in?

EDIT:

Also, when you click it nothing happens. Here is the code when I click it on my browser.

javascript:Live.launch('chat',",")

EDIT AGAIN:
OK I found the issue. It's just FireFox than doesn't work. I tried it in Internet Exploder and it worked. It would be nice if you can get it to work with FireFox.



            Thank's Alot,
                            Depeche,
« Last Edit: February 06, 2008, 07:29:39 PM by victor » Logged
victor
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WWW
« Reply #1 on: February 06, 2008, 07:31:37 PM »

Hi, It should work on firefox, do you have java installed? what version are you using? if it's not the last one we recommend to install it
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