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Author Topic: Error Message When Sending Offline Message  (Read 4478 times)
Matt Waller
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« on: October 19, 2007, 03:52:09 PM »

When I fill in the contact info and click submit I get an error message

500 Error - Internal Server Error
This error was caused due to an unexpected difficulty in fulfilling the user request. The most likely cause of this error is a crashed or error'd CGI script or program. Please verify that the program is properly compiled and/or operational and carry out any necessary debugging.
If you are not responsible for this resource, please send a bug-report to the address listed below describing your problem. Please include in the report the date, time, your e-mail address, the website on which this error occured and what you were attempting to do when this error occured. Your compliance is appreciated.

Is this a permissions issue, and if so how do I fix it?

Matt
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victor
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« Reply #1 on: October 19, 2007, 09:49:22 PM »

hi, what contact information are you trying to submit?
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Matt Waller
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« Reply #2 on: October 19, 2007, 10:39:53 PM »

It is working now, but I am not getting the email.

Matt
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victor
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« Reply #3 on: October 19, 2007, 11:42:04 PM »

try to check if the SMTP information you've entered on the dept information is the correct
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HCL Admin
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« Reply #4 on: October 23, 2007, 03:03:49 AM »

Also ensure that the host has not shut down the mail function on the server.
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