Help Center Live Community
May 20, 2013, 09:48:54 PM *
Welcome, Guest. Please login or register.

Login with username, password and session length
News:
 
   Home   Help Search Login Register  
Help Center Live Community > Development > Module Development > eTicket (Moderator: HCL Admin) > eTicket - Bad Links
Pages: [1]   Go Down
« previous next »
  Print  
Author Topic: eTicket - Bad Links  (Read 11173 times)
tommyjohn
Not too much to say...
*
Offline Offline

Posts: 36
« on: June 23, 2007, 02:48:32 AM »
Many links in the eTicket module are bad. On click a 404 Error is received. Also in the stand alone eTicket the links are accurate.

I will list them here as I find them:


Link TextBad URLPossible URL
My Account/hcl/admin/admin.php?a=my/hcl/modules/eticket/admin.php?a=my
[ticket number]/hcl/admin/admin.php/hcl/modules/eticket/admin.php
[ticket subject]/hcl/admin/admin.php/hcl/modules/eticket/admin.php
« Last Edit: June 23, 2007, 02:57:29 AM by tommyjohn » Logged
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #1 on: June 23, 2007, 02:57:07 AM »
Yes, as discussed in this topic: http://www.helpcenterlive.com/smf/index.php/topic,34.0.html
Logged
how may I help you today?
tommyjohn
Not too much to say...
*
Offline Offline

Posts: 36
« Reply #2 on: June 23, 2007, 03:00:12 AM »
I wasnt sure that these were the same issue since the directory paths are different.
Logged
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #3 on: June 23, 2007, 03:03:44 AM »
Look carefully at the bad URLs, notice the pattern.  This is the part that needs the hack, as eTicket doesn't realize where it's at.
Logged
how may I help you today?
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #4 on: June 23, 2007, 05:50:32 AM »
Test patch for eTicket on this issue.  Download and extract attached file and replace the init.php in the /modules/eTicket folder with the contents(init.php).
Logged
how may I help you today?
isis
Not too much to say...
*
Offline Offline

Posts: 22
« Reply #5 on: June 23, 2007, 11:38:57 AM »
Hello.

I have installed the test patch buy have not noticed any difference, I still get the broken image icons and 404 error pages. Using eTicket directly without HCL works fine and I have not found any brocken links yet.

Thanks.
Logged
HCL Admin
Administrator
HCL Superstar
*****
Offline Offline

Posts: 882


WWW
« Reply #6 on: June 23, 2007, 01:20:26 PM »
On the ones that give the 404 pages, what is the URL for the link (if you hover?)
Logged
how may I help you today?
Pages: [1]   Go Up
  Print  
« previous next »
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.8 | SMF © 2006-2008, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
Page created in 0.152 seconds with 21 queries.

Google visited last this page May 17, 2013, 05:13:36 PM