Okay... I know that this is a Triple post Violation but I really really need help here! But I just went ahead with the installation with the following info...
Hostname : "Localhost"
Database : "Support" ( <-- should i have left this blank? )
Username : "Admin" ( <-- Should I have entered my Admin Server UN? )
Password : "XXXXXX" ( <-- Should I have Entered my usual Admin Server PW? )
Prefix : "hcl_"
Url : "http://mydomain/support
" (Is there something else I gotta do here besides changing the DIR name from "hcl" to "support"? )
Monitor Traffic : "Yes monitor traffic and chat requests"
Company name : "My Company" ( Can I choose any name for this field? )
Template : "Bliss"
After supplying the above info I got the following error...Warning: mysql_connect(): Access denied for user 'admin'@'localhost' (using password: YES) in /home/xxxxx/public_html/support/class/database.php on line 48
Access denied for user 'admin'@'localhost' (using password: YES)
So... There's my set up and problems folks! Please Help if Yall Can!! Thanks!