Hello there, i'm just wondering if there's something i'm doing wrong with the file transfer feature of hcl. It seems to stop downloading at 48k, regardless of the file size

I have checked my global php.ini settings and they are fine. the "max file size: information on the chat window is correct as well "10 megs"
Also, as a slightly seperate issue, is there a way to enable a "send file" feature from the side of the user rather than having to request a file as the operator?
Thanks heaps, the few posts i've made in the past have been answered in a prompt and helpful manner. Just thought i'd throw that in there LOL