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News
: Help Center Live Version 3 is complete, and we're beta testing now!
Help Center Live Version 3 is complete, and we're beta testing now!
Help Center Live Community
Support
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HCL Admin
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Firefox 3.0.6 killed this!
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February 05, 2009, 01:10:45 AM
happybattles
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Posts: 6
Firefox 3.0.6 killed this!
Is there a simple core mod I can do to get around whatever "security fix" firefox 3. 0. 6 implemented? This sux! It worked for one day. I uninstalled 3. 0. 6 and installed 3. 0. 5 and blocked updates and it works fine - but everyone who wants to use 3. 0. 6 won't be able to connect and I look like an idiot.
Any idea?
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February 05, 2009, 02:06:20 AM
happybattles
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Posts: 6
Re: Firefox 3.0.6 killed this!
Firefox says that this may have happened:
Help Center Live must be using a Cross Documentation Action that is now forbidden.
Hopefully version 3 will fix this! We need a fix!
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February 05, 2009, 02:43:34 PM
sackling
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Posts: 9
Re: Firefox 3.0.6 killed this!
killed it for me too! Hopefully there will be a fix soon?
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February 05, 2009, 02:47:06 PM
fdrago2
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Re: Firefox 3.0.6 killed this!
Killed it for me too!!!
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February 05, 2009, 09:26:21 PM
rafaneo
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Posts: 5
Re: Firefox 3.0.6 killed this!
I have the same problem.
In firefox 3. 0. 6 the chat dont starts. .
Anybody have the solution?
I installed Help center live 3. 0 with G template and no one modification.
Thanks for all and sorry for my bad english.
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February 07, 2009, 05:16:33 AM
Rayezra
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Posts: 4
Re: Firefox 3.0.6 killed this!
Wow Help Live has become unusable since it does not work and I have grown to rely on this as a big part of my website. :'(
I guess I will have to find an alternative, unless someone figures this out I am going to drop it in a couple of days.
My clients have used the automatic update for their firefox and I can not ask for them to not update their browsers.
Bummer, once I change I will not be back as I would have moved to a pay system. . .
Release Live Help 3 and I will give you the money instead.
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February 07, 2009, 09:34:42 AM
lvalics
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Posts: 21
Re: Firefox 3.0.6 killed this!
I tested today with Firefox 3.0.6 ann WinApp and all is working fine.
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Best Regards,
Valics Lehel
http://www.grafxsoftware.com
February 07, 2009, 08:41:18 PM
Rayezra
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Re: Firefox 3.0.6 killed this!
No problems? :-\
Humm on my system the client side continues to see:
"Please wait while we connect you"
Even when I have accepted the chat request.
I have tested on 2 systems and will test more this weekend.
I hope it is no problem.
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February 07, 2009, 09:47:18 PM
lvalics
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Re: Firefox 3.0.6 killed this!
My fault, indeed, it is happening.
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Best Regards,
Valics Lehel
http://www.grafxsoftware.com
February 08, 2009, 03:34:56 AM
Jammer400
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Posts: 4
Re: Firefox 3.0.6 killed this!
This has been happening for most users with Firefox currently, indeed myself. I have did some tests and found that this works with Internet Explorer.
I assume this will be fixed in version 3. 0 of Help Center Live but i am not sure, I will certainly bring it up to Jason before the release though.
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February 09, 2009, 10:27:56 AM
Hardchor
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Re: Firefox 3.0.6 killed this!
This should be on top of the todo list. Guys, please, it's absolutely crucial that this works on all browsers. I also noticed it doesn't work anymore on the latest releases of Chrome and Opera.
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February 10, 2009, 01:50:50 PM
lvalics
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Posts: 21
Re: Firefox 3.0.6 killed this!
A very fast solution is to edit live_request.tpl and add
If you are using Firefox 3.0.6, because of a bug, the chat will not work. Please in this case, leave us a message on contact form.
We try to hunt it down, what can be done.
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Best Regards,
Valics Lehel
http://www.grafxsoftware.com
February 10, 2009, 04:00:07 PM
lvalics
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Posts: 21
Re: Firefox 3.0.6 killed this!
OK, soltuion,
aadvark.php - this.fallback = false; should be this.fallback = true;
The error is at XMLHttpRequest and seems this settings is avoid it.
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Best Regards,
Valics Lehel
http://www.grafxsoftware.com
February 10, 2009, 06:21:45 PM
rafaneo
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Posts: 5
Re: Firefox 3.0.6 killed this!
eeeee!!!
lvalics solutioned the firefox problem.
Thanks
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February 10, 2009, 06:30:14 PM
sackling
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Posts: 9
Re: Firefox 3.0.6 killed this!
wowee. .
What folder is aadvark. php located in?
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