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Author Topic: Whenevr someone initiates chat, it always stuck at this screen  (Read 2848 times)
Not too much to say...
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Posts: 1

« on: April 28, 2009, 04:27:20 AM »

Please wait while we connect you

What should i do to solve this problem?
HCL Regular
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Posts: 179

Some helpful guy

« Reply #1 on: May 09, 2009, 12:04:08 AM »

Please tell us your browser(s) and Operating System.  And perhaps read through some of the stickies on the forum, as they are quite useful!  As an example of how this information makes a difference, I am running Firefox and Safari on OS X, and it does not work at all (or at least I haven't fixed it yet), however I can run it perfectly fine in IE on Windows, and with two small changes it works in Firefox on Windows too.


I am NOT a developer for HelpCenterLive. I am just trying to help out anyone that has issues. If you have a problem, check the list of fixes and then create a new topic
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