No, Fantastico didn't email me anything that I recall. But as I posted, I figured out how to get to the admiin section in the end. The upgrade to 2.1..7 was a mess though. Can't imagine why you'd be interested but my thread about that's here: http://www.helpcenterlive.com/smf/v_227_failed_upgrade-t569.0.html;msg2767#msg2767
It might be a real help if you could post a simple step by step instruction for installing 2.1.7 ? There's nothing on this site that helps so I had to just wing it. Tried getting help here but it's a bit empty of life. So, having tried to get answers to the HCL enigma for the whole of July I finally gave up a couple of days ago and went for an Onlinechatcenter solution instead! Now I have a fully featured chat center up and running. I'd still prefer to have been able to use HCL but time waits for noone and I had to get on.
Thanks for your help, glad you had a TOTALLY different experience to me, but confused as to why that should have been. Nothing sprang to life for me!
Never mind, water under the bridge.