HCL always show offline

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Topic: HCL always show offline (Read 3687 times)

lesnik2005

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Posts: 2

HCL always show offline

« on: November 05, 2007, 02:24:14 PM »

Hi
I am using HCL 2.1.5 now, but the status icon on the website always show "offline", even though I am online.
What would be the problem? Please help

Thank you in advance

my site is www.konthai.ch


« Last Edit: November 05, 2007, 02:28:16 PM by lesnik2005 »	Logged

victor

HCL Member

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Posts: 266

Re: HCL always show offline

« Reply #1 on: November 05, 2007, 03:11:56 PM »

Hi, did you create departments and assing your operator to this departments?


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Victor Pereyra

lesnik2005

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Posts: 2

Re: HCL always show offline

« Reply #2 on: November 05, 2007, 03:15:59 PM »

Thank you very much! Now it seems to work.

Have a nice day!


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