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Help Center Live Community > Support > Daily Operations (Moderator: HCL Admin) > Passwords stopped working
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Author Topic: Passwords stopped working  (Read 3732 times)
DaylaMedia
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« on: August 22, 2009, 11:58:35 PM »
I am new to using HCL and so far liked the program.   I installed it, customized it and used it for the day.  Now when I am trying to sign back into the program so I can monitor my site, it's telling me the username and passes are wrong.   I have tripled checked and yes I am using the correct passes.   

Is there a known issue with this?
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Parcye
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« Reply #1 on: August 23, 2009, 12:51:44 PM »
Try the previous password. . .  only reason for it not to work is that the passwd change didn't get saved.  Other option is edit the correct MySQL table.
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