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News: Development continues on v3.0.0.
Help Center Live has been bought out. Jason Alexander will be the project lead. We look forward to working with all of you!
Development has begun on 3.0.0.  See the the announcement in the Core Development Forum for details!
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May 31, 2008, 10:40:11 PM
livetv
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insttaltion from bluevoda site - when i try open operator chat i get error.
when i try to send MESSAGE I GET  :
Notice: Undefined index: departmentid in /home/trzfgzaw/public_html/affiliate/Help_Center/live/divert. php on line 67

Notice: Undefined index: departmentid in /home/trzfgzaw/public_html/affiliate/Help_Center/live/divert. php on line 68

Notice: Undefined index: departmentid in /home/trzfgzaw/public_html/affiliate/Help_Center/live/divert. php on line 71

Notice: Undefined index: departmentid in /home/trzfgzaw/public_html/affiliate/Help_Center/live/divert. php on line 71

Notice: Undefined index: departmentid in /home/trzfgzaw/public_html/affiliate/Help_Center/live/divert. php on line 71

Notice: Undefined index: departmentid in /home/trzfgzaw/public_html/affiliate/Help_Center/live/divert. php on line 71


IN DEPARTMENT i customize :


E-Mail:  the sddress for message when operator off
SMTP Hostname:  [mail. free-sharing. com/color]
SMTP Port:  25
SMTP Username: trzfgzaw@free-sharing. com
SMTP Password: my password


thank you
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May 31, 2008, 10:41:48 PM
Destro
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What version are you using?
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May 31, 2008, 10:42:55 PM
livetv
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Posts: 8
 Help Center Live 2. 1. 4
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May 31, 2008, 10:44:00 PM
Destro
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can you please send me your divert. php, which is in the LIVE directory of your HCL-installation?
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May 31, 2008, 10:50:58 PM
Destro
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never mind, I have found HCL 2. 1. 4 download,
Please tell me what exactly are you trying to do?
Since I found the PHP error, but now I want to know what causes it.
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May 31, 2008, 10:54:30 PM
livetv
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i want to test the system - i opened operator popup - get error
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May 31, 2008, 10:56:13 PM
Destro
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can you give me a screenshot/link of it?
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May 31, 2008, 10:58:06 PM
livetv
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hxxp: affiliate.  you10.  net/Help_Center/admin
« Last Edit: May 31, 2008, 11:00:10 PM by livetv » Logged
 
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May 31, 2008, 11:00:25 PM
Destro
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and a temporary admin user/pass, to view the error? because now I only see the login screen?
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May 31, 2008, 11:03:04 PM
livetv
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username - ******
password - ******
« Last Edit: June 01, 2008, 10:31:58 AM by livetv » Logged
 
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May 31, 2008, 11:03:57 PM
Destro
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ok, I think I found out what's wrong.
1 moment, and I'll give you a patch.
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May 31, 2008, 11:09:44 PM
livetv
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what i can do with hot pages?
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May 31, 2008, 11:36:24 PM
Destro
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Ok, Patch finnished.
I only edited divert. php, to add a few things:
1.  Added a check to see if there are ANY departments, and gives an error if not.
2.  Removed the "Error" message, by giving something to the template to make it say you are busy.
3.  Let the departments show up in the list, so the undefined index errors got away
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May 31, 2008, 11:46:44 PM
Destro
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And I also found out WHY you where being forwarded to that page:
there simply ARE no other operators (online).
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May 31, 2008, 11:51:27 PM
livetv
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now after Generate Code html  for web page - when i push the button i get -

- XML
אין אפשרות להציג קלט XML באמצעות גליון הסגנונות XSL.       נא תקן את השגיאה ולאחר מכן לחץ על לחצן רענן, או נסה שוב מאוחר יותר.      


--------------------------------------------------------------------------------

‏‏רק רכיב רמה עליונה אחד מותר במסמך XML.       ‏‏שגיאה בעיבוד משאב 'hxxp: affiliate.      you10.      net/Help_Center/live/divert.      php?divert.      .      .     

<b>Notice</b>:  Undefined variable: all in <b>/home/trzfgzaw/public_html/affiliate/Help_Center/live/divert.      .      .     

hxxp: affiliate.      you10.      net/livechat.      html


thank you Wink
« Last Edit: June 01, 2008, 12:07:06 AM by livetv » Logged
 

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