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HCL Admin
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« on: February 05, 2009, 06:47:06 PM » |
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We're about 2 weeks away from releasing our own Windows Application for Help Center Live.
Watch this board for further announcements!
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how may I help you today?
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w3it
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« Reply #1 on: February 08, 2009, 02:19:03 AM » |
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Sounds good. I was a licensed user of the previous version, will you be offering free and/or fee based versions?
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Regards Ian
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Jammer400
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« Reply #2 on: February 08, 2009, 03:30:08 AM » |
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w3it: I'm most certain that HCL will be offering a free based version. I have not heard anything about a fee based version so i assume it is not planned at the time. :)
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HCL Admin
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« Reply #3 on: February 11, 2009, 02:05:10 AM » |
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This app is purely commercial, to respond to the demands revolving around the old winapp we don't own or support.
So, this will be a fee based product only. If you don't want the windows application, then you can of course use your browser for free to monitor users and chat requests..
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dktakeshi
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« Reply #4 on: February 15, 2009, 10:21:41 PM » |
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This app is purely commercial, to respond to the demands revolving around the old winapp we don't own or support.
So, this will be a fee based product only. If you don't want the windows application, then you can of course use your browser for free to monitor users and chat requests. .
That's still alright! But it won't be locked down to a specific support URL would it? Just because I find it a bit frustrating when we have to change domains etc? Or lose domains my our case.
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ZeroStyle
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« Reply #5 on: February 18, 2009, 03:32:19 AM » |
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Hi ther the 2 weeks are almost done is ther already a release date and a knowledge about how much a licence wil cost  and is this a licence for 1 PC or can i put it on multiple pc's  ?
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Nidia
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« Reply #6 on: February 19, 2009, 05:08:57 PM » |
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I DON'T SEE PRICE FOR LIVE CHAT
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Aaron DS9T
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Welcome to...
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« Reply #7 on: March 16, 2009, 03:29:46 AM » |
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When will HclApp be live?
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Aaron W.
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Mike
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« Reply #8 on: March 27, 2009, 04:03:37 PM » |
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We're beta testing... hope to release it next week for public testing..
There won't be any upgrade or free offers made, since we didn't receive the benefit of those initial purchases, so there is nothing to base a discount or free offer on.
We're also working on a web based app..
Trying to keep a lot of balls in the air.. sorry for being so slow.
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RoseWired
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« Reply #9 on: April 14, 2009, 12:57:44 PM » |
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Any further news on this?
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William.Murray
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Enabling users to achieve more through IT
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« Reply #10 on: April 28, 2009, 10:57:29 PM » |
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I would also like to get info on the pricing and availability timeline of the new HclApp. Looking around the forums and net, there seems to be quite a bit of demand for this. Is there an e-newsletter we can sign up for to receive this info when it's released? I appreciate any info you could spare.
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William "Caddyshack" Murray Programmer/Analyst
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watcher
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« Reply #11 on: September 16, 2010, 08:39:14 PM » |
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longest 2 weeks of my life. . .
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urbanride
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« Reply #12 on: January 12, 2012, 07:28:42 AM » |
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executive transportation
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