One last thing - when I click on the icon in the session window with the ligtening bolt and when you can turn sound on or off, the two people. . . . thing.
If I click that it says "error" and under "department" dropdown box it's blank.
Yeah it doesnt work for me and same as wolfsden3. When you are in the admin page then you run the "live help". It would have a pop-up and and you can click options [online][offline]. And when i click online, then start it make a new pop up and the "error"