Home
Screenshots
Downloads
Demo
Support
Forums
Home
Help
Search
Quick Search
Advanced Search
[Close]
Login
Register
Welcome Guest, please
login
or
register
.
Username:
1 Hour
1 Day
1 Week
1 Month
Forever
Password:
News
: Development has begun on 3.0.0. See the the announcement in the Core Development Forum for details!
Development has begun on 3.0.0. See the the announcement in the Core Development Forum for details!
Help Center Live Community
Support
Installation Help & Software Support
(Moderator:
Monty
)
HOW TO GET STARTED?
Pages: [
1
]
Go Down
Topic Tools
Topic Tools
Print
August 17, 2008, 07:01:42 AM
eljones
Not too much to say...
Offline
Posts: 1
HOW TO GET STARTED?
I just installed the program and I have no clue where to begin. I changed my username and password and then created the departments as instructed. After I clicked on launch request monitor but nothing is happening. Could someone please help :-)
Logged
August 26, 2008, 02:45:44 PM
surG
Not too much to say...
Offline
Posts: 4
Re: HOW TO GET STARTED?
hi eljones!
After creating the departments, please assign the operators to those departments. .
This can be done by
System configuration -> Assignments
All depts will be listed (having their own small box) and all operators will be listen in each dept's box. Now check the operator's check box AND press "edit" button and the operator is now assigned to that dept.
Now you can "Launch Request Monitor" and it'll hopefully work.
Thanks
Logged
Pages: [
1
]
Go Up
« previous
next »
Jump to:
Please select a destination:
-----------------------------
General
-----------------------------
=> Announcements
=> General Discussion
=> Web Site Discussion
-----------------------------
Support
-----------------------------
=> Installation Help & Software Support
=> Paid installation board
=> Daily Operations
=> Tips and Tricks
=> Unofficial WinApp Support
-----------------------------
Development
-----------------------------
=> Core System Development
===> Bug Discussions
===> New Feature Discussion
===> Feature Requests
=> Module Development
===> Module Requests
===> eTicket
=> Themes
Loading...
Print