Expensive friends of f?rum? I am making the implementation of the HCL in the site of the work. Everything functioned perfectly? The installation, configuration, screens, etc? For the time being I am making local tests, that is, I am twirling it in my proper machine. What it is happening is that when I soon eat operator, open a screen as customer and ask for an aid window everything functions, appears the order for the operator, I accept and if they open the colloquy windows? The problem is? a time with the open windows there the messages is not passed? nothing that I write in the screen of the operator or in the one of the customer he is repassed for the other window? what he could be? I to be twirling local? or some another specific reason?

Somebody that already used it or uses could give a force to me?

Since already, debtor.

Additionally, if that doesn't help, make sure your not using two windows of the same browser to do the chat, you get cookie contamination that way.

Carlos, be sure to post your native language, as it sure can help this dumb redneck understand the issue more completely.