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Help Center Live Community > Support > Daily Operations (Moderator: HCL Admin) > How to see email tickets?
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Author Topic: How to see email tickets?  (Read 3278 times)
erikgrav
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« on: August 27, 2008, 01:17:22 PM »
Whens a user submits an email support ticket, where does it show up?

How can support members see a list of submitted tickets?

Is it possible to have a notification sent to a support member, when a new ticket has been sent?
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