I'm Online, But Icon Does Not Change to "Live"

crewnm

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Posts: 1

I'm Online, But Icon Does Not Change to "Live"

« on: June 05, 2009, 04:59:34 PM »

even when i am set to Online, the icon my my web page is not showing any change at all. So, it always appears that i am offline.

When I swtich to ONLINE, people then are able to initiate chat, but icon still says "offline"

Any advice?


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SpenserJ

Moderator
HCL Regular

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Posts: 179

Some helpful guy

Re: I'm Online, But Icon Does Not Change to "Live"

« Reply #1 on: June 05, 2009, 08:12:38 PM »

As always, tell me the browser and operating system that you are using as the operator. And what code did you use for the icon? Some of them do not work properly

Spenser


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I am NOT a developer for HelpCenterLive. I am just trying to help out anyone that has issues. If you have a problem, check the list of fixes and then create a new topic

BrianP

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Posts: 30

Re: I'm Online, But Icon Does Not Change to "Live"

« Reply #2 on: July 14, 2009, 09:53:45 PM »

Been a while since I looked, but.....

When I was working this, the icons themselves never refreshed. At least, I never got them to refresh. I had to wrap the icon in a web page which had a refresh. Something like.....

<html>
<meta http-equiv=refresh content="60; URL=http:<webpage>">
<head>
</head>
<body>





</body>
</html>


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