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News: Help Center Live Version 3 is complete, and we're beta testing now!
Help Center Live Version 3 is complete, and we're beta testing now!
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December 23, 2008, 06:23:07 PM
rdavis2
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I am not very technical, so I thought I would try here for some answers.  

I have just installed Help Center Live and I get an error when trying to generate the Image Code. 

"Forbidden

You don't have permission to access /help/admin/code.  php on this server. 

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. 

Apache/2.  2.  10 (Unix) mod_ssl/2.  2.  10 OpenSSL/0.  9.  8i DAV/2 mod_auth_passthrough/2.  1 mod_bwlimited/1.  4 FrontPage/5.  0.  2.  2635 Server at episodexistudios.  com Port 80"


Can anyone offer some advice?

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January 02, 2009, 02:03:24 PM
screavic
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Same problem here ::)
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January 05, 2009, 12:12:07 PM
bluedan21
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try to give this folder "code" 755 permission .  i think it gonna work.

if it dosen't contact your host provider to solve it.
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January 08, 2009, 09:07:37 PM
garf90
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it didnt :-\ :-\
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January 16, 2009, 01:06:12 AM
bmbdezines
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You might want to try and redo the install from scratch.
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bmbdezines. com
 
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January 16, 2009, 09:12:21 AM
lvalics
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This is happening in mod_security environment mostly. One of a rule can create problems.
Check your error_log, there will be much more info.
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Best Regards,
Valics Lehel
http://www.grafxsoftware.com
 

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