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New install, opening 'setup' produces 'failed to open,' 'Failed opening' errors
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Topic: New install, opening 'setup' produces 'failed to open,' 'Failed opening' errors (Read 3056 times)
disneyalumni
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Posts: 2
New install, opening 'setup' produces 'failed to open,' 'Failed opening' errors
«
on:
February 28, 2008, 09:36:17 PM »
HCL and php/mysql newbie, here.
Uploaded hcl 2.1.5 as instructed and changed permissions.
Went to access the /setup/ folder, and get this response:
Warning: Includer::include_once(/home/ultramed/public_html/aqbeta/helpcenter/class/../class/smarty/Smarty.class.php) [function.Includer-include-once]: failed to open stream: No such file or directory in /home/ultramed/public_html/aqbeta/helpcenter/class/include.php on line 445
Warning: Includer::include_once() [function.include]: Failed opening '/home/ultramed/public_html/aqbeta/helpcenter/class/../class/smarty/Smarty.class.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/ultramed/public_html/aqbeta/helpcenter/class/include.php on line 445
Fatal error: Class 'Smarty' not found in /home/ultramed/public_html/aqbeta/helpcenter/class/template.php on line 29
(Tried accessing this from both IE 7.0.5730.11 and Firefox 2.0.0.12)
###
Running the debug.php file, I get this:
0777
0777
0777
0777
ICONS Directory:
index.php readable Writable executable 0777
offline.gif readable Writable executable 0777
online.gif readable Writable executable 0777
End of ICONS
Version: 2.1.5
(I had changed the permissions on the files within the Icons directory).
###
I am installing into a subdomain of my main website.
Server stats:
Apache version 2.2.8 (Unix)
PHP version 5.2.5
MySQL version 5.0.45-community-log
Architecture x86_64
Operating system Linux
###
Any help would be appreciated.
Thanks!!
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victor
HCL Member
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Posts: 266
Re: New install, opening 'setup' produces 'failed to open,' 'Failed opening' errors
«
Reply #1 on:
March 07, 2008, 04:19:19 AM »
If you have safe_mode on, change the config setting $conf['safe_mode'] to true in the config.php file
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Victor Pereyra
disneyalumni
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Posts: 2
Re: New install, opening 'setup' produces 'failed to open,' 'Failed opening' errors
«
Reply #2 on:
March 07, 2008, 09:33:31 PM »
Thanks for the suggestion.
I have checked my server and Safe mode is not on, and the configuration is set appropriately.
Any other ideas?
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