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Help Center Live Community > Support > Installation Help & Software Support (Moderators: HCL Admin, SpenserJ) > Install ok But Error listed on bottom of page and Chat doesnt work
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Author Topic: Install ok But Error listed on bottom of page and Chat doesnt work  (Read 2872 times)
cpgeek
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« on: May 13, 2009, 05:31:25 PM »
Notice: Undefined offset: 0 in /usr/lib/php/head. php on line 13

what the heck does this mean
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SpenserJ
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« Reply #1 on: May 13, 2009, 08:42:44 PM »
I am not sure. I have never actually seen that error myself when using HCL. However another user said that enabling GZip might fix it. I don't even SEE a file named head.php in my install...

Would you mind uploading the debug script found here and PMing me the link to it so I can take a look?

Spenser
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I am NOT a developer for HelpCenterLive. I am just trying to help out anyone that has issues. If you have a problem, check the list of fixes and then create a new topic
cpgeek
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« Reply #2 on: May 16, 2009, 04:26:41 AM »
 Grin


I found out what the problem was!!!!!!

requirements for this program never said you needed frontpage  extensions!


I installed this and now its working 100%


If anyone ever has a problem like this i would try what i did


have a great day!
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SpenserJ
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« Reply #3 on: May 16, 2009, 06:27:43 AM »
That is quite strange! I am fairly sure frontpage is not required, as it isn't installed on my server. However it is quite possible that adding frontpage tweaked something in just the right way to fix it. Either way, I am glad to hear that it worked for you!

Spenser
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I am NOT a developer for HelpCenterLive. I am just trying to help out anyone that has issues. If you have a problem, check the list of fixes and then create a new topic
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