Hi,
  i am new! And have just got help center from a webhost FREE! 

Now, i wanted to know if... i can change the help center live iamge (in the chat window)? i know i can change the online and offline images, but i want to change that, also when i close the window and it comes up with the survey, how would i change the fields? so i can ask my own questions!

Thanks to anyone that helps 

you should edit this file:

HCL/templates/Bliss/chat_end.tpl

Change Bliss to G if you are using this template