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Can't Get Past Step 1 of Help Center Live Installation
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Topic: Can't Get Past Step 1 of Help Center Live Installation (Read 4591 times)
Alphaz
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Posts: 4
Can't Get Past Step 1 of Help Center Live Installation
«
on:
May 12, 2008, 02:53:29 AM »
I'm setting up Help Center Live and have CHMOD the
- /config. php to 777
- /icons/ to 777
- /compile/ to 777
- /cache/ to 777
and had created the necessary database. However, when I proceed to Step 1 of the setup, regardless of whether I click the <submit> or <skip> button, nothing happened. The same web page (Step One) is displayed. Can anyone advise if I have missed out something?
Thanks.
---
Server OS
: Linux 2. 6. 9-023stab044. 4-enterprise
PHP Version
: 4. 4. 7 (Zend: 1. 3. 0)
Database
: MySQL 4. 1. 22-standard-log
HTTP Server
: Apache/1. 3. 37 (Unix)
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------------
HCL Version: 2. 1. 5
Operating system: Linux
PHP version: 4. 4. 7
MySQL version: 4. 1. 22-standard-log
TimberM
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Posts: 9
Re: Can't Get Past Step 1 of Help Center Live Installation
«
Reply #1 on:
May 15, 2008, 02:15:50 PM »
If you want, i could connect to ur computer and do it for you.
For Free (one time only)
PM ME. . . . .
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lane
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Posts: 4
Re: Can't Get Past Step 1 of Help Center Live Installation
«
Reply #2 on:
January 22, 2009, 05:01:17 PM »
Having the same problem, anybody have an insight?
I am installing 2. 1. 7. I had 2. 1. 3 up and working for the last 9 months or so, then it quit (premature end of script errors). I thought it would be a good time for a clean upgraded install (silly me).
any thoughts would be appreciated.
thanks
php 4. 4. 6
mysql 5. 0. 67-community
apache 1. 3. 41 (Unix)
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w3it
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Posts: 26
Resigned
Re: Can't Get Past Step 1 of Help Center Live Installation
«
Reply #3 on:
January 24, 2009, 10:03:30 PM »
Not much to go on. Try this from the install instructions:
# If you have safe_mode on, change the config setting $conf['safe_mode'] to true in the config.php file
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Regards
Ian
lane
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Posts: 4
Re: Can't Get Past Step 1 of Help Center Live Installation
«
Reply #4 on:
January 26, 2009, 05:27:37 PM »
I tried the safe_mode on and off, it made no differance. I am a little stumped because it seems that when I installed the previous 2. 1. 3, it install easily. Doesn't seem like there is a lot to mess up.
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lane
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Posts: 4
Re: Can't Get Past Step 1 of Help Center Live Installation
«
Reply #5 on:
January 27, 2009, 05:32:21 PM »
just a follow up.
I went to a very simple version of . htaccess and everything worked.
I then reinstalled my 2. 1. 3 version of hcl and it worked.
I reinstalled the latest version of . htaccess and now it all works.
I haven't changed anything except I did wipe out my old mysql database.
I didn't fix anything on purpose, but now its working.
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