Help Center Live Community

Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: [1]   Go Down

Author Topic: Integrate into my contact page  (Read 6418 times)

zeta1600

  • Not too much to say...
  • *
  • Offline Offline
  • Posts: 3
Integrate into my contact page
« on: November 27, 2007, 09:43:38 PM »

I would like to place just the Live Help image into my contact page... What code should I add to my existing page. The structure is like this:

mysite.com/contact.php
mysite.com/LiveHelp/
Logged
HCL 2.1.5

victor

  • HCL Member
  • ****
  • Offline Offline
  • Posts: 266
    • Victor Pereyra
Re: Integrate into my contact page
« Reply #1 on: November 28, 2007, 06:56:12 AM »

do you mean the live help logo? or the offline/online help icon?

zeta1600

  • Not too much to say...
  • *
  • Offline Offline
  • Posts: 3
Re: Integrate into my contact page
« Reply #2 on: November 28, 2007, 08:08:21 AM »

Sorry I wan't clear... the On Line/ Off Line ... I already have a contact page that I thought I could just integrate the On Line/ Off Line link.. does that make sense?
« Last Edit: November 28, 2007, 08:10:00 AM by zeta1600 »
Logged
HCL 2.1.5

victor

  • HCL Member
  • ****
  • Offline Offline
  • Posts: 266
    • Victor Pereyra
Re: Integrate into my contact page
« Reply #3 on: November 28, 2007, 12:56:25 PM »

to do that you must do the following:
1.- Enter the admin pannel (hcl/admin)
2.- Click on System Configuration
3.- Click on Generate Code
4.- Choose between Text, Image or HTML code and click the option
5.- Click on Generate Code
6.- Copy the generated code on the page you want to display the online / offline text or icon

zeta1600

  • Not too much to say...
  • *
  • Offline Offline
  • Posts: 3
Re: Integrate into my contact page
« Reply #4 on: November 28, 2007, 09:31:25 PM »

I can not believe I had to ask... so sorry... That was way too easy.
Logged
HCL 2.1.5

HCL Admin

  • Administrator
  • HCL Superstar
  • *****
  • Offline Offline
  • Posts: 882
    • Help Center Live
Re: Integrate into my contact page
« Reply #5 on: November 29, 2007, 06:27:04 AM »

No worries.  I still occasionally go to mysite/hcl to try and log in (it is supposed to be mysite/hcl/admin!)
Logged
how may I help you today?
Pages: [1]   Go Up
 

Page created in 0.171 seconds with 18 queries.