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Author Topic: WinApp client Area Locked  (Read 5406 times)
hsg944
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« on: October 10, 2008, 07:53:34 AM »

Hi,

i bought Winapp sometime ago but never used it.  but when i tried to login to my client area then it says that my account is locked for security reason and an email has been sent with unlock key.  But i haven't recieved email after waiting for 3-4 hours.  Could you unlock it or let me know whom i can contact.

Regards,

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Monty
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« Reply #1 on: October 10, 2008, 04:31:26 PM »

i bought Winapp sometime ago but never used it.  but when i tried to login to my client area then it says that my account is locked for security reason and an email has been sent with unlock key.  But i haven't recieved email after waiting for 3-4 hours.  Could you unlock it or let me know whom i can contact.

Unfortunately for you, HCL is under new ownership and everything that has gone before is no longer so I don't know who you would contact regarding this matter.

On the bright side, a better version of HCL is nearly ready for beta testing and a new client is on the cards as well.  Please check back regularly to these forums to see the progress of both HCL and the new client.
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