tommyjohn
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« on: June 21, 2007, 09:02:31 PM » |
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Can someone point me to the file that controls the link text if you are not using an icon for HCL? I would like to change the default text and also when no agents are online make the text non-clickable text.
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HCL Admin
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« Reply #1 on: June 21, 2007, 09:15:19 PM » |
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Can someone point me to the file that controls the link text if you are not using an icon for HCL? I would like to change the default text and also when no agents are online make the text non-clickable text.
You would change that in the code you generated for the page. |
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HCL Admin
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« Reply #2 on: June 21, 2007, 09:17:00 PM » |
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Do note that you may not remove front end copyrights of course.
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tommyjohn
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« Reply #3 on: June 21, 2007, 09:53:23 PM » |
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All copyright info is untouched ...
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HCL Admin
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« Reply #4 on: June 21, 2007, 10:06:10 PM » |
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There is a small bit of humor there. Since all the copyrights are going to be changing by the time 2.1.3 (full release) comes out.  |
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tommyjohn
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« Reply #5 on: June 21, 2007, 10:10:00 PM » |
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One problem, the page doesnt carry the actual text that us displayed. The text is generated deep in the bowels of the javascript it looks like.
I simply use the generate code from the admin interface and paste it in.
The pasted code specifies "?live&text&cobrowse"
Any thoughts?
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HCL Admin
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« Reply #6 on: June 21, 2007, 10:14:52 PM » |
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Edit your /hcl/lang/<language>.php file, find the following line and change it: $lang['click_for_live_help'] = 'Click here for Live Help - Powered by Help Center Live'; |
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tommyjohn
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« Reply #7 on: June 22, 2007, 02:51:50 AM » |
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Okay, that got part of it, what file calls that file to get the text.
The last piece I need is to make the Offline link, just text. There should only be a link when its online.
Thanks for the help thus far.
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HCL Admin
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« Reply #8 on: June 22, 2007, 03:08:36 AM » |
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Ok, that's moving into a core hack, right now the core doesn't provide for this. The file you need is the /hcl/class/live.php
You probably want to note that a newer version is right around the corner, and a major rewrite is in progress. I can put this in as a feature request if you like, and we'll see what can be done. Shouldn't be too hard, it's just basically a switch. Why don't you post on the feature requests board, and see if others are interested in it.
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tommyjohn
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« Reply #9 on: June 22, 2007, 03:13:44 AM » |
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Will do.
Thanks for your help.
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tommyjohn
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« Reply #10 on: June 22, 2007, 05:19:39 AM » |
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A quick note...
The file that I was looking for turned out to be /hcl/class/js/live.php (line 92).
Thanks again for your help.
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HCL Admin
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« Reply #11 on: June 22, 2007, 05:20:40 AM » |
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Whoops, dropped the /js Arg. My bad!  Back up that file, I can't promise not to touch it, but during upgrades it would be overwritten. Tho you should backup both files and database anytime you install... |
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