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Author Topic: HCL always show offline  (Read 4330 times)
lesnik2005
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« on: November 05, 2007, 02:24:14 PM »

Hi
I am using HCL 2.1.5 now, but the status icon on the website always show "offline", even though I am online.
What would be the problem? Please help

Thank you in advance

my site is www.konthai.ch
« Last Edit: November 05, 2007, 02:28:16 PM by lesnik2005 » Logged
victor
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WWW
« Reply #1 on: November 05, 2007, 03:11:56 PM »

Hi, did you create departments and assing your operator to this departments?
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lesnik2005
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« Reply #2 on: November 05, 2007, 03:15:59 PM »

Thank you very much! Now it seems to work.

Have a nice day!
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