Can anyone tell me exactly how this works?
// The number of seconds the operator can remain idle until
// their status changes to offline
$conf['live_timeout'] = '40';
I'm wondering what the definition of "idle" is. If this is really in seconds, does this mean that if the monitor window is open, but the operator walks away from the computer for 40 seconds - they are then shown as offline?? Has anyone experienced any issues with drastically increasing this setting - to 3 or 4 hours?