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Author Topic: Request Chat Whitescreen  (Read 3529 times)
Not too much to say...
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Posts: 3

« on: November 16, 2007, 09:13:00 PM »

When someone requests a chat, we can click the Accept button to accept the chat and it opens a new window for the chat, but it just hangs at a whitescreen and never loads.  We are using version 2.1.5 and this is a new install.  Everything else about the program works flawlessly.  I believe it is a port issue as this server has a firewall and blocks all ports unless specified otherwise.  Does anyone know what port HCL requires to make a chat request?  Any other ideas on how to fix this?  Thanks.
HCL Member
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Posts: 266

« Reply #1 on: November 17, 2007, 05:21:05 AM »

try following this post,

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