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Help Center Live Community > Support > Daily Operations (Moderator: HCL Admin) > Ok how do you get this to stop timing out??
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Author Topic: Ok how do you get this to stop timing out??  (Read 4088 times)
dashizna
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« on: October 16, 2007, 04:55:59 PM »
Our chats always time out when were not on them but there open how do we turn off the timer
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victor
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« Reply #1 on: October 16, 2007, 05:34:39 PM »
open this file hcl/config.php

look for this line:

        // The number of seconds the operator can remain idle until
        // their status changes to offline
        $conf['live_timeout'] = '40';

you can increase the live timeout
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Victor Pereyra
dashizna
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« Reply #2 on: October 16, 2007, 07:13:59 PM »
Ok no i did this and i got this error


Warning: mysql_fetch_row(): supplied argument is not a valid MySQL result resource in /home/addisc5/public_html/hcl/class/database.php on line 262

What did i do wrong?
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dashizna
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« Reply #3 on: October 16, 2007, 07:26:31 PM »
nevermind i figured it  out
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