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Support => Installation Help & Software Support => Topic started by: crewnm on June 05, 2009, 04:59:34 PM



Title: I'm Online, But Icon Does Not Change to "Live"
Post by: crewnm on June 05, 2009, 04:59:34 PM
even when i am set to Online, the icon my my web page is not showing any change at all.  So, it always appears that i am offline.

When I swtich to ONLINE, people then are able to initiate chat, but icon still says "offline"

Any advice?


Title: Re: I'm Online, But Icon Does Not Change to "Live"
Post by: SpenserJ on June 05, 2009, 08:12:38 PM
As always, tell me the browser and operating system that you are using as the operator. And what code did you use for the icon? Some of them do not work properly

Spenser


Title: Re: I'm Online, But Icon Does Not Change to "Live"
Post by: BrianP on July 14, 2009, 09:53:45 PM
Been a while since I looked, but.....

When I was working this, the icons themselves never refreshed.  At least, I never got them to refresh.  I had to wrap the icon in a web page which had a refresh.  Something like.....


<html>
  <meta http-equiv=refresh content="60; URL=http:<webpage>">
<head>
</head>
<body>

<!-- BEGIN Help Center Live Code, Copyright (c) 2005 Help Center Live. All Rights Reserved -->
<!-- generated code is here -->
<!-- END Help Center Live Code, Copyright (c) 2005 Help Center Live. All Rights Reserved -->

</body>
</html>