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Support => Daily Operations => Topic started by: DeadBeet on July 07, 2007, 10:14:17 AM



Title: Stuck at Live Support Online
Post by: DeadBeet on July 07, 2007, 10:14:17 AM
My site is stuck at Support Online..


Title: Re: Stuck at Live Support Online
Post by: HCL Admin on July 07, 2007, 06:26:34 PM
I assume you mean that you are not showing offline even tho you are.  What server/version of MySQL are you running?


Title: Re: Stuck at Live Support Online
Post by: DeadBeet on July 08, 2007, 12:35:37 AM
5.0.27


Title: Re: Stuck at Live Support Online
Post by: HCL Admin on July 08, 2007, 05:09:24 PM
Is this running on Windows or Unix?  The problem is usually caused by either the script not being able to update the database properly, or because the timeouts are too high.


Title: Re: Stuck at Live Support Online
Post by: DeadBeet on July 08, 2007, 11:35:01 PM
Unix


Title: Re: Stuck at Live Support Online
Post by: HCL Admin on July 09, 2007, 05:31:22 PM
Deadbeat, do you have a URL with the image code on it that I can look at?