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Title: Remote Support Module Post by: gizzardjr on August 25, 2009, 12:54:56 PM Is there a remote support for desktop control available for HCL?
Thanks Title: Re: Remote Support Module Post by: Parcye on August 25, 2009, 07:24:01 PM What do you mean?
Title: Re: Remote Support Module Post by: SpenserJ on August 25, 2009, 07:46:07 PM I would assume he is asking if there is an app for HCL. Like the program that you are working on and such, as well as HCLApp. And there is, but as of right now they are either pay-to-use with no way to buy it, or broken.
Spenser Title: Re: Remote Support Module Post by: steve.davis on December 27, 2009, 12:01:43 AM You could integrate hxxp: www. dimdim. com into it or create a custom dimdim room and save the link as a canned message or hot page. i. e.
hxxp: webmeeting. dimdim. com/portal/JoinForm. action?meetingRoomName=ExtraHelp This would give you the ability to provide audio/visual support, as well as, allow the visitior to view your screen or give control to the visitor so you can view theirs. Hope this helps Steve Davis hxxp: ExtraHelp. Us |