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Support => Installation Help & Software Support => Topic started by: horsemaniac on September 03, 2009, 05:14:15 AM



Title: Can't initiate chat
Post by: horsemaniac on September 03, 2009, 05:14:15 AM
Hi,
Everything is working well except the "Initiate Chat".    Nothing happens after I click Initiate Chat.
If you can advise, I would appreciate it.
I have 2.  1.  5 version installed. 
Thank you!


Title: Re: Can't initiate chat
Post by: rafaeltavanti on October 29, 2009, 02:42:38 PM


Title: Re: Can't initiate chat
Post by: thetao on October 29, 2009, 04:46:21 PM
If HCL isn't working, I won't likely be able to fix it, but please describe step-by-step how far you are getting.  I checked the english.php file and there isn't string called "Initiate Chat", so I can't quite tell where it's failing.  Also mention anything unusual about your server OS, sever, browser, etc.  Maybe somebody will have a suggestion.