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Support => Installation Help & Software Support => Topic started by: MarkS on December 06, 2009, 05:41:04 PM



Title: continue to say offline.
Post by: MarkS on December 06, 2009, 05:41:04 PM
I have logged in as admin. .

clicked Live help.

Changed status to Online.

But on the main page it says we are still offline.  anyone able to help what the issue is?


Title: Re: continue to say offline.
Post by: MarkS on December 06, 2009, 06:51:54 PM
Recent experimenting.  

The above is only arise in FireFox the script only works in Internet Explore.   This is a big disadvantage.   Is there any solution on fixing this in cross browser or is this script coded in MS-Script

Also Uploaded new On and off line  files will only work in fireFox and wont work in Internet Explorer.

when upload on IE you get a red X and a square.