Help Center Live Community

Support => Installation Help & Software Support => Topic started by: imaginehosting on July 14, 2007, 04:24:10 PM



Title: Generating Code
Post by: imaginehosting on July 14, 2007, 04:24:10 PM
Hello. I have installed Help Center Live
I have it installed and linked. I go into
system confiruration and generate code. Do i
generate code for all 4 of those options.
Where do i add that code to start providing live support

Thanks for your time
Jason


Title: Re: Generating Code
Post by: HCL Admin on July 14, 2007, 06:09:07 PM
For most people, you will only need to generate the image code.  Just copy and paste the code into any webpage where you want to offer live help.  It's a simple java statement, so can be used in blocks on -most- CMS systems, and shopping carts.  However Virtuemart does have a conflict, which may need a patch to operate properly.


Title: Re: Generating Code
Post by: imaginehosting on July 14, 2007, 06:43:21 PM
What page do i add that to and where on the page.
Do i add that to the. Do i add the to the main index.html
or in the file it specifies


Title: Re: Generating Code
Post by: HCL Admin on July 14, 2007, 08:40:30 PM
What ever website you wish to have live help on, that is where you add the code.  You do NOT add it to anything IN HCL, you add it to your own web site.


Title: Re: Generating Code
Post by: Blasphemy on July 14, 2007, 11:54:13 PM
Hey, I can't remember if I ever posted the virtuemart fix here for everyone or not. Can you let me know if I did mlz, or if you even still need it?

Thanks!


Title: Re: Generating Code
Post by: HCL Admin on July 15, 2007, 03:13:23 AM
Nope, not yet, you can just PM it to me if you like, and I'll add it to the installation manual.