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Support => Installation Help & Software Support => Topic started by: eraggett on January 22, 2010, 08:19:15 PM



Title: Can Someone Please Answer??
Post by: eraggett on January 22, 2010, 08:19:15 PM
I had a question about "Offline" status.  When someone writes a message when the operator is offline, does the message go to the admin and where would I view it? Or does the message come to my email? I am not seeing either.


Title: Re: Can Someone Please Answer??
Post by: jgilliam on January 24, 2010, 05:04:17 PM
should go to your email.   what ever your admin log on to it is, you should have given that operator an email.   go to settings, then operators.   pick the admin log in and check the email address you put in.


Title: Re: Can Someone Please Answer??
Post by: eraggett on January 25, 2010, 04:57:41 PM
What if the messages are not coming to the email?


Title: Re: Can Someone Please Answer??
Post by: jgilliam on January 26, 2010, 03:46:33 PM
check your spam settings on your email


Title: Re: Can Someone Please Answer??
Post by: acap1992 on February 13, 2010, 01:00:01 PM
or maybe try another email