Help Center Live Community

General => General Discussion => Topic started by: srivasa on January 25, 2010, 03:45:06 PM



Title: I can't get a online operators link
Post by: srivasa on January 25, 2010, 03:45:06 PM
Hai,
 i installed the help center chat.  its working fine.  but whenever i go to the link it will display the offline message.  there is no operator to chat.  it goes to send mail option.  i also login as operator in another pc.  is any setting will change for view operator online? plz anybody help me


Title: Re: I can't get a online operators link
Post by: lisaniel on February 01, 2010, 07:48:45 AM
Thanx for sharing. . . . . . . . .
----------
 Online Timecard


Title: Re: I can't get a online operators link
Post by: derbyshireradio on August 04, 2010, 09:56:41 PM
yes i have the same problem.  i think the software has a bug or is just dead.  i have 6 operators and they all are on the monitor and it says there all offline :(

please help me asap as my support centre is going belly up