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Support => Installation Help & Software Support => Topic started by: runadun on June 12, 2010, 03:03:08 PM



Title: Apple Browser Problem
Post by: runadun on June 12, 2010, 03:03:08 PM
Successfully installed and tested the chat software but appears to only work on PC browsers.   What about Mac browsers?  I can initiate a chat session from a Mac user as well as accept the request from the admin console but the Mac user request never moves past "Please wait while we connect you".   Is there a fix for this?  Seems many users are having the same issue.   Seems strange that the chat program will only work for PC's.   If there is no fix then how about not allowing the session to start from a Mac user and redirect them to submit a form email.

Using build 2. 1. 7


Title: Re: Apple Browser Problem
Post by: Zerpex on June 13, 2010, 08:28:40 AM
This support system seems to work only in windows and internet explorer - I run mac either and can't get it working