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Support => Installation Help & Software Support => Topic started by: udayphp on July 08, 2010, 04:48:32 PM



Title: HCL is always offline on client side
Post by: udayphp on July 08, 2010, 04:48:32 PM
Hi i installed HCL free version in localhost and online.
it s working in localhost.  but it does not show chat screen.  it struck with the message 'Please wait while we connect you '.

But online even though i logged in and get it working, it shows offline image in client area.
I echoed operator id and status in script , it shows empty yet i logged in as operator.

Please help me