Help Center Live Community

Support => Installation Help & Software Support => Topic started by: scope on July 24, 2007, 02:18:53 PM



Title: What is CoBrowse and CoForms?
Post by: scope on July 24, 2007, 02:18:53 PM
I've searched the forum/Google for CoBrowse and CoForms but can't find any info on how to use it, is this feature unfinished?


Title: Re: What is CoBrowse and CoForms?
Post by: HCL Admin on July 24, 2007, 11:47:47 PM
Basically you can surf with the person you are assisting.  However it's functionality is currently limited.  Additionally there are some issues with IE that still need to be resolved (thanks B. Gates!) :)


Title: Re: What is CoBrowse and CoForms?
Post by: scope on July 25, 2007, 12:34:35 AM
I've tried IE7 and FF2 and they look the same, is there something that needs clicking so that the operator can see the customer filling in a form?